Pinch Payment Customer Portal - A Quick Guide

Pinch Payments offers a secure portal for downloading and paying invoices. You can securely add multiple payment methods, including bank accounts and credit cards.

Easily pay outstanding invoices using your saved payment methods, and access a history of invoices with downloadable PDF copies for your records.

Simply set up your username and password upon receiving an invitation to the Customer Portal to access and manage it securely.


When Paying Invoices:

1. Visit the Pinch Payments Customer Portal in your web browser.

2. Log in with your email and password.

3. The portal defaults to the "Pay Invoices" screen, where you can view and pay open invoices, as well as manage payment methods.

4. On the left-hand side of the dashboard, you'll find options to access other portal features.


View & Download Invoice:

1. Click the "Pay History" tab on your dashboard.

2. You'll see a list of your invoices

3. Click the ellipsis icon next to it, then select "View Invoice" and click "Download PDF" if you'd like to download it.


Adding Payment Methods:

Your payment details are private and accessible only to you.

1. Choose the "Payment Methods" tab.

2. Click on "Add a payment method."

3. Choose either "Bank Account" or "Credit Card" and click "Next".

4. Enter your payment details and click "Finish."


Updating Account Details:

1. Choose the "Account" tab.

2. Update your primary account information.

3. After making changes, click "Save."